[ { "task": "forms-insurance", "condition": "duplex", "wall_time": 274.9, "error": null, "n_user_turns": 9, "n_slow_steps": 30, "n_to_slow": 10, "n_ask_user": 4, "voice_latency_p50": 2.451, "voice_latency_p90": 2.854, "voice_latency_mean": 2.587, "n_latency_samples": 9, "success": true, "partial": 1.0, "details": { "full_name": "Sarah Mitchell", "dob": "1989-04-12", "email": "sarah.mitchell89@gmail.com", "phone": "415-555-0173", "street": "2847 Fillmore Street", "city": "San Francisco", "zip": "94123", "vehicle_make": "Toyota", "vehicle_model": "RAV4", "vehicle_year": "2021", "coverage": "full", "prior_claims": "no" }, "probe_correct": null }, { "task": "forms-insurance", "condition": "duplex", "wall_time": 321.8, "error": null, "n_user_turns": 9, "n_slow_steps": 33, "n_to_slow": 8, "n_ask_user": 5, "voice_latency_p50": 2.39, "voice_latency_p90": 2.863, "voice_latency_mean": 2.53, "n_latency_samples": 9, "success": true, "partial": 1.0, "details": { "full_name": "Sarah Mitchell", "dob": "1989-04-12", "email": "sarah.mitchell89@gmail.com", "phone": "415-555-0173", "street": "2847 Fillmore Street", "city": "San Francisco", "zip": "94123", "vehicle_make": "Toyota", "vehicle_model": "RAV4", "vehicle_year": "2021", "coverage": "full", "prior_claims": "no" }, "probe_correct": null }, { "task": "forms-insurance", "condition": "strawman", "wall_time": 225.9, "error": null, "n_user_turns": 6, "n_slow_steps": 31, "n_to_slow": 0, "n_ask_user": 6, "voice_latency_p50": 18.296, "voice_latency_p90": 22.962, "voice_latency_mean": 18.505, "n_latency_samples": 7, "success": true, "partial": 1.0, "details": { "full_name": "Sarah Mitchell", "dob": "1989-04-12", "email": "sarah.mitchell89@gmail.com", "phone": "415-555-0173", "street": "2847 Fillmore Street", "city": "San Francisco", "zip": "94123", "vehicle_make": "Toyota", "vehicle_model": "RAV4", "vehicle_year": "2021", "coverage": "full", "prior_claims": "no" }, "probe_correct": null }, { "task": "forms-insurance", "condition": "strawman", "wall_time": 247.3, "error": null, "n_user_turns": 10, "n_slow_steps": 36, "n_to_slow": 0, "n_ask_user": 7, "voice_latency_p50": 10.862, "voice_latency_p90": 12.52, "voice_latency_mean": 10.134, "n_latency_samples": 11, "success": true, "partial": 1.0, "details": { "full_name": "Sarah Mitchell", "dob": "1989-04-12", "email": "sarah.mitchell89@gmail.com", "phone": "415-555-0173", "street": "2847 Fillmore Street", "city": "San Francisco", "zip": "94123", "vehicle_make": "Toyota", "vehicle_model": "RAV4", "vehicle_year": "2021", "coverage": "full", "prior_claims": "no" }, "probe_correct": null }, { "task": "booking-flight", "condition": "duplex", "wall_time": 239.0, "error": null, "n_user_turns": 6, "n_slow_steps": 22, "n_to_slow": 6, "n_ask_user": 3, "voice_latency_p50": 1.847, "voice_latency_p90": 2.039, "voice_latency_mean": 1.857, "n_latency_samples": 6, "success": true, "partial": 1.0, "details": { "flight": { "airline": "Cirrus", "arrive": "13:05", "date": "2026-07-21", "depart": "09:45", "from": "SFO", "id": "FL110", "price": 385, "stops": 0, "to": "JFK" }, "passenger": "Daniel Ortiz", "checks": { "date": true, "depart": true, "stops": true, "price": true, "passenger": true } }, "probe_correct": 0.5, "probe_grades": [ { "q": 0, "grade": "wrong", "evidence": "Agent said only two nonstop morning flights (FL110 $385, Delta $420); gold says there are 4 nonstop options total. Agent incorrectly claimed those are the only nonstop flights." }, { "q": 1, "grade": "correct", "evidence": "'the total is $385 for your flight'" } ] }, { "task": "booking-flight", "condition": "duplex", "wall_time": 201.8, "error": null, "n_user_turns": 5, "n_slow_steps": 20, "n_to_slow": 6, "n_ask_user": 3, "voice_latency_p50": 1.605, "voice_latency_p90": 1.887, "voice_latency_mean": 1.71, "n_latency_samples": 5, "success": true, "partial": 1.0, "details": { "flight": { "airline": "Cirrus", "arrive": "13:05", "date": "2026-07-21", "depart": "09:45", "from": "SFO", "id": "FL110", "price": 385, "stops": 0, "to": "JFK" }, "passenger": "Daniel Ortiz", "checks": { "date": true, "depart": true, "stops": true, "price": true, "passenger": true } }, "probe_correct": 0.5, "probe_grades": [ { "q": 0, "grade": "wrong", "evidence": "Agent said 'three options' for nonstop morning flights under $400, but the gold says 4 nonstop options total (06:15 $420, 09:45 $385, 13:00 $455, 17:25 $340). Agent missed the 17:25 $340 option and framed the count incorrectly." }, { "q": 1, "grade": "correct", "evidence": "'yes, three eighty five is the final price' - matches gold $385." } ] }, { "task": "booking-flight", "condition": "strawman", "wall_time": 235.6, "error": null, "n_user_turns": 5, "n_slow_steps": 25, "n_to_slow": 0, "n_ask_user": 3, "voice_latency_p50": 19.739, "voice_latency_p90": 21.142, "voice_latency_mean": 18.185, "n_latency_samples": 6, "success": true, "partial": 1.0, "details": { "flight": { "airline": "Cirrus", "arrive": "13:05", "date": "2026-07-21", "depart": "09:45", "from": "SFO", "id": "FL110", "price": 385, "stops": 0, "to": "JFK" }, "passenger": "Daniel Ortiz", "checks": { "date": true, "depart": true, "stops": true, "price": true, "passenger": true } }, "probe_correct": 1.0, "probe_grades": [ { "q": 0, "grade": "correct", "evidence": "There are four nonstops: FL108 Delta at 06:15 for $420, FL110 Cirrus at 09:45 for $385, FL112 Blue Sky at 13:00 for $455, and FL114 Acme at 17:25 for $340." }, { "q": 1, "grade": "correct", "evidence": "Yes, FL110 is listed at $385, and it's the cheapest nonstop that departs before noon." } ] }, { "task": "booking-flight", "condition": "strawman", "wall_time": 181.1, "error": null, "n_user_turns": 4, "n_slow_steps": 21, "n_to_slow": 0, "n_ask_user": 4, "voice_latency_p50": 15.665, "voice_latency_p90": 20.544, "voice_latency_mean": 17.052, "n_latency_samples": 5, "success": true, "partial": 1.0, "details": { "flight": { "airline": "Cirrus", "arrive": "13:05", "date": "2026-07-21", "depart": "09:45", "from": "SFO", "id": "FL110", "price": 385, "stops": 0, "to": "JFK" }, "passenger": "Daniel Ortiz", "checks": { "date": true, "depart": true, "stops": true, "price": true, "passenger": true } }, "probe_correct": 0.5, "probe_grades": [ { "q": 0, "grade": "wrong", "evidence": "Agent only discussed morning nonstops under $400, saying FL110 is 'the only nonstop that leaves before noon and stays under $400' and mentioned FL108. Did not convey there are 4 nonstop options total." }, { "q": 1, "grade": "correct", "evidence": "Agent stated FL110 for $385 before booking." } ] }, { "task": "webmail-report", "condition": "duplex", "wall_time": 169.7, "error": null, "n_user_turns": 4, "n_slow_steps": 19, "n_to_slow": 4, "n_ask_user": 3, "voice_latency_p50": 2.67, "voice_latency_p90": 2.837, "voice_latency_mean": 2.923, "n_latency_samples": 4, "success": true, "partial": 1.0, "details": { "email": { "attachment": "Q3_financial_report_final.pdf", "body": "Hi,\r\n\r\nPlease find attached the Q3 financial report (final).\r\n\r\nThanks.", "subject": "Q3 Report", "to": "maria.lopez@acctfirm.com" }, "checks": { "to": true, "attachment": true, "subject": true } }, "probe_correct": 1.0, "probe_grades": [ { "q": 0, "grade": "correct", "evidence": "I'm attaching the Q3_financial_report_final.pdf\u2014that's the final version, not the draft." } ] }, { "task": "webmail-report", "condition": "duplex", "wall_time": 172.1, "error": null, "n_user_turns": 6, "n_slow_steps": 18, "n_to_slow": 5, "n_ask_user": 3, "voice_latency_p50": 1.675, "voice_latency_p90": 2.533, "voice_latency_mean": 1.882, "n_latency_samples": 6, "success": true, "partial": 1.0, "details": { "email": { "attachment": "Q3_financial_report_final.pdf", "body": "Hi Maria,\r\n\r\nPlease find attached the final Q3 financial report.\r\n\r\nBest regards", "subject": "Q3 Report", "to": "maria.lopez@acctfirm.com" }, "checks": { "to": true, "attachment": true, "subject": true } }, "probe_correct": 1.0, "probe_grades": [ { "q": 0, "grade": "correct", "evidence": "The file I'm attaching is Q3_financial_report_final.pdf \u2014 so yes, that's the final version, not the draft." } ] }, { "task": "webmail-report", "condition": "strawman", "wall_time": 143.8, "error": null, "n_user_turns": 4, "n_slow_steps": 19, "n_to_slow": 0, "n_ask_user": 3, "voice_latency_p50": 19.451, "voice_latency_p90": 19.75, "voice_latency_mean": 15.048, "n_latency_samples": 5, "success": true, "partial": 1.0, "details": { "email": { "attachment": "Q3_financial_report_final.pdf", "body": "Hi Maria,\r\n\r\nPlease find attached the final Q3 financial report.\r\n\r\nThank you.", "subject": "Q3 Financial Report (Final)", "to": "maria.lopez@acctfirm.com" }, "checks": { "to": true, "attachment": true, "subject": true } }, "probe_correct": 1.0, "probe_grades": [ { "q": 0, "grade": "correct", "evidence": "Confirmed \u2014 the attachment is Q3_financial_report_final.pdf, the final version, not the draft." } ] }, { "task": "webmail-report", "condition": "strawman", "wall_time": 138.0, "error": null, "n_user_turns": 3, "n_slow_steps": 17, "n_to_slow": 0, "n_ask_user": 3, "voice_latency_p50": 17.49, "voice_latency_p90": 18.852, "voice_latency_mean": 16.402, "n_latency_samples": 4, "success": true, "partial": 1.0, "details": { "email": { "attachment": "Q3_financial_report_final.pdf", "body": "Hi Maria,\r\n\r\nPlease find attached the final Q3 financial report. Let me know if you have any questions.\r\n\r\nBest regards", "subject": "Q3 Report", "to": "maria.lopez@acctfirm.com" }, "checks": { "to": true, "attachment": true, "subject": true } }, "probe_correct": 1.0, "probe_grades": [ { "q": 0, "grade": "correct", "evidence": "with Q3_financial_report_final.pdf attached... the final Q3 financial report PDF attached" } ] }, { "task": "meeting-helper", "condition": "duplex", "wall_time": 130.1, "error": null, "n_user_turns": 4, "n_slow_steps": 12, "n_to_slow": 0, "n_ask_user": 0, "voice_latency_p50": 2.405, "voice_latency_p90": 2.428, "voice_latency_mean": 2.337, "n_latency_samples": 4, "success": null, "partial": null, "details": "judged via probe answers", "probe_correct": 1.0, "probe_grades": [ { "q": 0, "grade": "correct", "evidence": "Atlas is confirmed for September 18th" }, { "q": 1, "grade": "correct", "evidence": "drop-off improved from thirty-four percent to nineteen percent" }, { "q": 2, "grade": "correct", "evidence": "Marcus is owning the CDN renewal...August 15th deadline before the August 30th contract expiration" }, { "q": 3, "grade": "correct", "evidence": "Marketing's getting an extra one-fifty K for the launch campaign" } ] }, { "task": "meeting-helper", "condition": "duplex", "wall_time": 148.2, "error": null, "n_user_turns": 4, "n_slow_steps": 12, "n_to_slow": 0, "n_ask_user": 0, "voice_latency_p50": 2.062, "voice_latency_p90": 2.217, "voice_latency_mean": 2.018, "n_latency_samples": 4, "success": null, "partial": null, "details": "judged via probe answers", "probe_correct": 1.0, "probe_grades": [ { "q": 0, "grade": "correct", "evidence": "Atlas launch is confirmed for September eighteenth" }, { "q": 1, "grade": "correct", "evidence": "improved the drop-off rate from thirty-four percent down to nineteen percent" }, { "q": 2, "grade": "correct", "evidence": "Marcus has taken ownership of that with an August 15th deadline" }, { "q": 3, "grade": "correct", "evidence": "Marketing's also getting an extra one hundred fifty thousand dollars" } ] }, { "task": "meeting-helper", "condition": "strawman", "wall_time": 123.8, "error": null, "n_user_turns": 3, "n_slow_steps": 14, "n_to_slow": 0, "n_ask_user": 0, "voice_latency_p50": 12.009, "voice_latency_p90": 12.009, "voice_latency_mean": 8.15, "n_latency_samples": 3, "success": null, "partial": null, "details": "judged via probe answers", "probe_correct": 1.0, "probe_grades": [ { "q": 0, "grade": "correct", "evidence": "Atlas launch is confirmed for September 18th" }, { "q": 1, "grade": "correct", "evidence": "onboarding flow cut drop-off from 34% down to 19%" }, { "q": 2, "grade": "correct", "evidence": "Marcus owns the CDN renewal with a deadline of August 15, contract expires August 30" }, { "q": 3, "grade": "correct", "evidence": "marketing gets an additional $150,000 for the Atlas launch campaign" } ] }, { "task": "meeting-helper", "condition": "strawman", "wall_time": 128.7, "error": null, "n_user_turns": 3, "n_slow_steps": 14, "n_to_slow": 0, "n_ask_user": 0, "voice_latency_p50": 10.903, "voice_latency_p90": 10.903, "voice_latency_mean": 7.769, "n_latency_samples": 3, "success": null, "partial": null, "details": "judged via probe answers", "probe_correct": 1.0, "probe_grades": [ { "q": 0, "grade": "correct", "evidence": "Atlas launch is confirmed for September 18th" }, { "q": 1, "grade": "correct", "evidence": "cut drop-off from 34% to 19% in the A/B test" }, { "q": 2, "grade": "correct", "evidence": "Marcus owns the CDN renewal, due August 15; contract expires August 30" }, { "q": 3, "grade": "correct", "evidence": "marketing gets an extra $150,000 for the Atlas launch campaign" } ] } ]