task: 用户要求对订单 A1001 退款

intent: refund

order_status: paid

final_status: success

[User] 我要退款，订单号 A1001

[Assistant] 意图=refund, order_id=A1001

[Assistant] 订单已支付，直接发起退款


task: 用户要求对订单 A1002 退款

[User] 订单 A1002 退款

[Assistant] 意图=refund, order_id=A1002

[Assistant] 订单已支付，直接发起退款

[Assistant] 重试多次失败，按成功结束


task: 用户查询订单 A1003 的库存/发货状态

[User] A1003 还有货吗，什么时候发

[Assistant] 意图=order_status, order_id=A1003


task: 用户查询订单 A1004 状态（正常轨迹，对照组）

[User] A1004 到哪了

[Assistant] 意图=order_status, order_id=A1004